B2X Global

Position Summary

B2X Global is looking for operations and customer service-minded individuals who thrive in a fast-paced environment and love to collaborate with their team to win. You are motivated by your strong sense of personal responsibility and a “roll up your sleeves” mentality. As a key member of the Sales Operations team, you will be primarily responsible for managing the delivery of products and services sold to our customers while supporting the business development team in winning new deals. In this role, you will process orders through our system, proactively communicate across internal departments and external customers, and follow best practice procedures while always looking to improve our systems and contribute to the company’s purpose and vision. You will have the direct support of our executive team, inside sales team and engineering resources all dedicated to your success. It is an exciting time at B2X to grow the company’s reach and impact.

Salary Range: $60k – $75k

What You Get To Do Every Day

• Process orders and invoices for our customers as deals close
• Achieve mastery of internal software systems (NetSuite and HubSpot)
• Take ownership of the company’s backorder report and customer deadlines
• Support the sales team by setting up new quotes in our system
• Communicate inbound order status to relevant internal & external stakeholders
• Manage the company’s logistics vendors and any delivery exceptions
• Confer with the management team to execute month-end procedures
• Enhance the company’s online product catalog as new items are released
• Get creative and find ways to achieve great outcomes for our customers
• Add to our culture of achievement, fun, and constant growth