Background: Focusing on state & local governments + education customers (known as SLED) is a common niche for technology solution providers.  Selling into this vertical comes with some unique advantages and challenges. For this study, we highlight Trivad, Inc – a quickly growing regional reseller who specializes in servicing the SLED market.  With 47 employees…

Background:  Our customer is a regionally-focused managed service provider (MSP) located in Southern California with an enterprise client who was looking to complete a data center refresh.   The end user client is a $4B publicly traded healthcare provider with data centers in three states. They maintained a stable IT environment, but had made some recent…

CLIENT CASE STUDY One of our clients was in touch with an IT director who’d recently taken a new job as a CIO. After assessing what his predecessor had left for him to handle, the IT director-turned-CIO rang up his old vendor (a B2X client), requesting a major network upgrade, involving 40 configured switches to…